Returns & Exchanges Policy

Returns and Exchanges



Returns & Exchanges

Please follow the steps below to return or exchange your purchase:


1. Call Ottica Perri Optometrists on (03) 9543 6991 to organise your return.
2. Return items in their original package or a sturdy box to: 

Ottica Perri Optometrists
PO 1031, Huntingdale, 3166 , VIC, Australia

3. Please allow 2 weeks for your store credit, refund or exchange to be processed.


Please ensure your contact lens boxes are unopened, unmarked, not damaged and not within 13 months of expiry. We are unable to take responsibility for lost packages.Product will be returned at purchaser’s cost.